Why don't I have a dial tone?
Make certain the telephone line is securely connected from the wall outlet to the telephone. Most amplified telephones also require electricity. Make sure that the power supply that came with the phone is securely installed on the phone and in the electrical outlet.
Why can't I dial long distance numbers?
Check the "DIAL" position on the telephone. There are 2 positions; Tone & Pulse. The phone should be in the "TONE" position.
Why isn't my telephone loud?
Check to see if the lights come on when the telephone handset is lifted. If the lights do not come on, this is an indication that the telephone does not have power. Most amplified telephones require electricity. Make sure that the power supply that came with the phone is securely installed on the phone and in the electrical outlet.
Why can't people hear me when I use the phone?
This problem is generally experienced when using the ClearSounds Amplified Telephone with Speakerphone & Caller ID. You may not realize that you are depressing the button on the handset. When this button is pressed it provides extra power to the receiver, but will mute or disable your outgoing voice. Make sure that you're not pressing the handset button. Sometimes this happens because the curled handset cord has not been inserted completely or correctly into the handset or into the phone.